Customer Service Information
Contact Information This is not a retail store location. Address is for mail deliveries only. P&S Fishing Tackle, Inc 215-206-4234* (phone) - Dmitriy Payment Methods We accept Visa, Master Card and PayPal. Your credit card will not be charged until your order is shipped. You can place your order using Money Order payment option. Your order will not be shopped until we receive the payment. Please mail Money Orders to: P&S Fishing Tackle, Inc Shipping Info All packages are shipped from Warminster, PA 18974 via USPS Priority Mail or UPS Ground. Free shipping option is available for orders over $100 within 48 contiguous US states. International Orders All prices are listed in US Dollars. All international customers, except Canadians, are required to have Bongo account. Please review warranty info at info.html#warranty before placing an order. International Shipping Now Available! We have partnered with Bongo International to service our customers Worldwide! Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders. International customers can save up to 82% off typical international shipping rates by following these four easy steps:
If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.
Shipping cost to Canada is $34.99 regardless of total sum of order. If the actual shipping cost exceeds that amount, we inform the customer about necessity to apply additional shipping charge. If the customer does not agree, we cancel the order. Sales Tax We are located in Pennsylvania and required by law to collect a 6% Pennsylvania State sales tax on orders delivered within Pennsylvania. Return Policy We accept unused merchandise for exchange or refund within 30 days since the date of shipment. We will refund the full purchase price minus shipping charges. All items must be returned in unused condition in original packing or refund will be refused. 15% of the tackle cost fee is charged, if original packing is absent or damaged. Used tackle are not acceptable for exchange or refund. Mail returns to: Attn: Return We recommend to use trackable methods of shipment for all returns, e.g. US Postal Service delivery confirmation. We do not carry responsibility for the lost packages. Warranty Only orders shipped within the USA are covered. During warranty period (1 year) by request of foreign customers we provide at no cost parts for repair. Shipping cost is paid by customer. Warranty period for Balzer rods and reels is 1 (one) year from the shipping date, if any claims caused by the quality itself. We provide free repair service or free spare parts or free replacement of defective tackle or refund of the tackle cost. Only for the USA customers, during warranty period shipping charges are refundable in both ways one month after the sale, if the tackle is defective. We refund cost of return shipment via UPS Ground, USPS Priority and First Class Mail. Please, send the defective tackle to: Attn: Repair To ensure proper and immediate service in the defective tackle shipment must be included: The following situations are not under our warranty: After Warranty Service When the warranty period is expired we provide after-sales service only at the customer expense. Please, contact us for free repair estimate. Privacy Policy We value your privacy. P&S Fishing Tackle does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you've requested. Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here. Shopping Security We use Yahoo! to accept online orders. Every time you enter your credit card information, Secure Sockets Layer (SSL) technology is used to prevent the information from being intercepted. More Info Errors Photographic or typographic errors are subject to correction. Business Conduct Policy
Product Use Disclaimer The fishing tackle we present in our web site must be used exclusively for fishing. Our rods are produced from high-density carbon - perfect conductor of the electric current. We strongly recommend not using it as poles for antennas, flags, etc. Fishing is prohibited with the distanced less than 300 feet from the electric lines. Fishing must be immediately stopped when thunderstorm is approaching. Limitation of Liability In all circumstances P&S Fishing Tackle maximum liability is limited to the purchase price of the product sold. P&S Fishing Tackle shall not, under any circumstances, be liable upon a claim or action in contract, tort, indemnity or contribution, or other claims related to the products it sells, which exceeds the liability limit. P&S Fishing Tackle shall not be liable for third party claims for damages against the customer, or for malfunction, delays, interruption of service, loss of business, loss or damage to exemplary damages, whether or not P&S Fishing Tackle is apprised of the possibility of such claims or damages. |
